PRIVACY POLICY

Last updated: 9th October 2026.

FOUR MAMAS Ltd (“FOUR MAMAS”, “we”, “us”) respects your privacy. This policy explains what personal information we collect, why, and your rights. We are the data controller.

Who we are. FOUR MAMAS Ltd, 4 Manchester Square, London W1U 3PD, United Kingdom (Company No. 15438852). Contact: info@four-mamas.com. UK ICO registration: ZB789823.

1. The information we collect

If you visit our website or contact us: your name, email and any message you send via our contact form or newsletter sign-up.
If you use our services : identity and contact details, and the pregnancy, maternity, health and wellbeing information you choose to share during your consultation. This is special category (health) data, which the law protects more strongly. Your consultation may be recorded and transcribed (including with AI note-taking) solely to prepare your report; recordings are deleted once it is finalised.

2. Why we use it, and our legal basis

To send our newsletter — your consent (you can unsubscribe anytime).
To respond to your enquiries — our legitimate interest in replying to you.
To deliver and personalise our services — your consent and, for health information, your explicit consent (Articles 6(1)(a) and 9(2)(a) UK GDPR / EU GDPR).
To meet legal, tax and accounting duties — legal obligation.

3. Cookies. Our website uses cookies — see our separate Cookie Policy.

4. Who we share it with. Only our team and trusted providers acting under contract (secure hosting, note-taking, email and design tools). Where we recommend an external specialist, we share the minimum needed (e.g. your due date). For Motherboard, your employer receives only an anonymised, aggregated annual report, with no names. We never sell your data.

5. Where your data is held.

To run our services, we currently use the following providers:

Google (Gmail, Google Drive, Google Meet): email, document storage;
Anthropic (Claude): AI assistant that helps us prepare your report;
Canva: report design;
Wix: our website, contact forms and newsletter.

Several of these providers are based in, or store data in, the United States or other countries outside the UK and the European Union. When your data is transferred outside the UK/EU, we rely on the safeguards recognised by data protection law: an adequacy decision, the provider's certification under the EU–US Data Privacy Framework and its UK Extension, or standard contractual clauses approved by the European Commission (with the UK Addendum).

We are moving health data to European hosting, including HDS-certified hosting (the French standard for health data) for individuals in France. We will update this policy once the move is complete. Our team may also access your data from the UK and Monaco.

6. How long we keep it. Health information: 12 months after your accompaniment ends, then secure deletion. Contract and billing records: 6 years. Newsletter data: until you unsubscribe.

7. Children. Our services are aimed at adults. We do not knowingly collect data from under-18s. Limited information about infants may arise within our services and is handled with the parent's consent.

8. Your rights. You can access, correct, erase, restrict or object to our use of your data, request portability, and withdraw consent at any time (this does not affect processing done beforehand) by emailing info@four-mamas.com. You can complain to the UK ICO (ico.org.uk) or, for individuals in France, the CNIL (cnil.fr).

9. Updates. We may update this policy; the current version is dated above.